Rob Sinclair Equipment Finance's Winning Collaboration with DLL

As a specialised provider of asset financing, DLL has set itself apart from the competition for Rob Sinclair Equipment Finance, resulting in a successful collaboration that goes back for a decade.

The trucks you drive are the backbone of your company. The road transport sector relies on these magnificent pieces of machinery to keep Australia moving, but they don’t come cheap.

Whether new or used, standard or non-standard, the purchase of a new vehicle often comes with financing options through the seller, and DLL has established itself as an experienced finance partner in the transport space across the world.

Despite being a large, multinational company with extraordinary scope, the success stories that stem from DLL are found in the individuals. DLL has been providing asset finance to Australian business Rob Sinclair Equipment Finance for a decade to help ensure Aussie transport companies can keep on moving

Working as partners, the two organisations has gone from strength to strength in recent years and has evolved to include both floor plan and retail finance offering at both Rob Sinclair’s sites. .

DLL Account Manager Phil Biggins and owner of Rob Sinclair Equipment Finance, Rob Sinclair, spoke to ATN about how DLL has continued to help its partner navigate changes and challenges over the past years.

A Decade of Collaborative Success

“About 10 years ago we reached out to DLL because we had a second dealership opening. We had a meeting, put a together a floor plan and we started working with them,” Sinclair says.

“At the time, we had another facility with another supplier, but once we got to know DLL over a 12-month period and started to work with them, we suggested we roll the other facility over to them too.

When DLL saw we consistently did the right thing they gave us extensions to grow the business.

Then, about five years ago they spoke to us about the retail finance side and that’s been very good, it’s given us another string to our bow that really sets us apart from other dealers.”

“Where Rob Sinclair Equipment Finance’s ability to offer retail financing to customers gives it a point of difference from its competitors, DLL’s specialisation in lifecycle asset management is what sets it apart from other finance options.

Competitive Edge in Asset Management

“DLL is probably more adapted to the spread of the age of equipment we sell,” Sinclair says.

“Because we’re a specialised asset finance company we can separate ourselves from the bigger banks,” Biggins explains. “We’re more comfortable and flexible when it comes to financing assets that have been used than a lot of other, traditional financiers.

We offer competitive interest rates aligned with very effective service levels, so we can turn things around quickly to present a great offering in the asset finance space.”

“We were really happy to find a finance partner that was both competitively priced and offered a good service,” Sinclair says.

“When you’re at the point of sale or selling an asset and it gets to the finance stage, it needs to happen quickly.

Unfortunately, that tends to be what the customer leaves until last. When they decide to buy a truck and they need to get finance, they want that truck yesterday.”

The DLL difference

Sinclair says two key things that sets DLL apart from other finance partners are simple, yet effective. They possess extensive knowledge of his business and assets, and they always pick up the phone.

“The service and the turnaround times are the most important things, there isn’t much more to it. When you’re working with DLL you know someone is going to be on the other end of the phone, they’re going to be responsive, and things are going to move.”

While the collaboration between DLL and Rob Sinclair Equipment Finance has obviously been long and successful, there’s one key factor that hasn’t yet been addressed – and that’s the happiness of the end customer purchasing a second-hand truck through Rob Sinclair.

Rob Sinclair offers a variety of financial products, all of which involve communication through the customer, Rob Sinclair Equipment Finance, and DLL.

Biggins says those factors that are most important to Sinclair also resonate with the end customer. “The person who is buying the truck, the end user, that’s the most important thing to them too – turnaround time and cost. Turnaround time and effective communication go hand-in-hand, and they’re the things that resonate the most.”

At the end of the discussion, Sinclair perhaps summed up DLL’s offerings in the transport financing market simply, but effectively.

“If you sell trucks and you need finance, they’re a good partner to have.”

DLL is a global financial solutions partner servicing the transport industry, among a variety of others. It operates in over 20 countries and has almost 60 years of experience to call upon.

Want to explore how DLL can be your partner for the road ahead? Click here to get in touch!

Disclaimer: Finance is provided by De Lage Landen Pty Limited (ABN 20 101 692 040) (DLL). Equipment to be used for business purposes only. Subject to DLL’s standard credit criteria, fees and terms and conditions apply.