At a Glance
Insight, a leading $8.7 billion IT solutions integrator, sought a global partner to offer flexible financing solutions for its customers around the world. Since 2003, the partnership has helped Insight drive growth with end-to-end financing around the globe.
Headquartered in Tempe, Arizona, Insight offers computer hardware, software, cloud solutions, and IT services to businesses, government, education, and healthcare clients. With a global presence across the Americas, Europe, Asia, and Australia, Insight supports customers in over 180 countries across various technological subsectors, including AI-powered solutions, cloud services, digital workplace modernization, modern infrastructure, and cybersecurity.
Serving customers with high-volume transactions and unique financing needs requires speed, efficiency, and tailored solutions. “The primary challenge for us is finding a forward-thinking partner to fund each leasing transaction, which we consider a sale in our books,” shares Robert Sutton, who manages Insight’s leasing and financing practice in the USA.
Multiple Countries, One Global Solution
In an increasingly competitive marketplace, Insight set an ambitious goal to expand its international footprint by providing a leasing offering to its global customers. The company's strategy for sustained growth required a comprehensive yet cohesive multi-country global leasing solution. However, different countries, currencies, and laws make this a challenging task. With geographically diverse and fragmented operations, complex local laws and regulations, and unique financing challenges abound, Insight required a partner who could navigate the complexities of global financing and leasing as well as expertly navigate local needs.
DLL's global footprint and ability to standardize financing agreements across various countries have been crucial in overcoming these challenges. This standardization simplifies processes, reduces bureaucracy, and ensures consistency across Insight's business. As part of the global leasing agreement, DLL's central coordination team manages the deployment, completion, and execution of all agreements. Additionally, DLL coordinates the completion of the total document package, including lease schedules, certificates of acceptance, and managing authorized signatory identification. Over the past two decades, this program has seen tremendous growth and transformation; numerous custom program additions, comprehensive documentation, and the implementation of advanced public finance capabilities.
Ashley McNeer, DLL Account Manager for Insight, explains, "We understand the challenge large enterprises like Insight face. There’s increasing demand for global solutions with deployment that is managed centrally. This drives us to collaborate closely with our partners and customers to provide the best possible global solution that meets their needs and requirements. We established a clear vision of the models required to propel Insight’s growth and developed detailed plans to guide them every step of the way. Thanks to our global approach, we are able to deliver a comprehensive leasing experience around the globe that is tailored to the needs and regulations of each specific country."
Beyond financial solutions, the people at DLL play a significant role in the partnership's success. "When we look for a financial partner, it’s important to work with someone who is willing to go the extra mile and is ready to solve issues that may arise. DLL's team has consistently demonstrated dedicated support, responsiveness, and a willingness to think outside the box to solve issues," shares Robert. This level of dedication and collaboration has been instrumental in maintaining a successful partnership.
An Innovative Partnership
Working with an innovative leasing partner is crucial in today’s fast-paced business environment. Such partners not only provide flexible and tailored financial solutions but also drive growth and efficiency through their forward-thinking approaches. They help businesses stay competitive by continuously introducing fresh programs and financing options that meet evolving market demands.
“DLL is at the forefront of innovation, frequently introducing new programs, documents, and ways to finance offerings. This forward-thinking approach sets DLL apart from other lenders who may be stuck in traditional methods. It is a true partnership between us,” explains Robert.
Not only does DLL support Insight in executing high-volume transactions requiring comprehensive solutions, but it is also a partner in the day-to-day commercial business. “DLL is the only partner I have found equally strong in managing large enterprise Fortune 1000 accounts as well as day-to-day commercial business. Their global reach and ability to manage one-off transactions and multinational accounts have left a lasting impression across our whole portfolio,” shares Robert. “This adds more value to the equipment sale by providing a solution tailored to their needs, consequently enriching our value proposition.”
The Way Forward
The future of the partnership between Insight and DLL is promising. Both companies are excited to integrate new aspects into the partnership. Currently, Insight and DLL are working on API integrations into Insight’s e-commerce platform.
The partnership between Insight and DLL is a testament to the value of working with a global financial solutions provider that can standardize financing agreements across various countries while supporting local needs. DLL's ability to customize solutions, navigate global challenges, and provide exceptional support has been instrumental in the success of Insight. As both companies continue to innovate and grow, their partnership is poised to thrive for years to come.
“Insight and DLL’s relationship goes back 22 years for a reason,” Robert shares, highlighting the value of this long-standing partnership. “I see it continuing another 22 years.”
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