Who we are
DLL is a global asset finance company for equipment and technology with a managed portfolio of more than EUR 44 billion. DLL provides financial solutions within the Agriculture, Clean Energy, Construction, Food, Healthcare, Industrial, Office Equipment, Technology, and Transportation industries in more than 25 countries. We partner with equipment manufacturers, dealers, distributors, as well as end users, to enable businesses to access equipment, technology, and software more easily.
DLL is committed to a more sustainable future for the environment and the communities in which it operates. To advance on this commitment, we have embedded sustainability into our business strategy. DLL combines customer focus and industry knowledge to provide financial solutions for the complete asset life cycle, including commercial finance, retail finance and used equipment finance.
With more than 55 years of industry experience, we understand the unique needs of our partners and customers around the world and work hard to provide flexible solutions to meet their objectives and to be a transition partner for a better world. Headquartered in Eindhoven, the Netherlands, DLL is a wholly owned subsidiary of Rabobank Group.
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Our Annual Report
Our Journey
Our purpose
DLL believes in partnering with its customers to develop innovative and more sustainable financial solutions that deliver meaningful value to the world. We are increasingly conscious of our responsibility to help tackle environmental challenges. Global warming, climate change and nature loss all undermine the resilience of our planet and its ability to recover. We believe that the imperative to transform economies and societies to more sustainable ways of living and working has never been more urgent. Given our global reach and the range of industries we operate in, we express our purpose as “Partnering for a better world.”
Our promises
We work closely with our partners to find suitable financial solutions for our joint end-user customers and to join forces on the important journey to a more sustainable world. If we say “we”, we mean our DLL employees, who we like to refer to as “members”. We provide them with an engaging work environment, built on empowerment, where they can unleash their full potential and deliver a first-class experience to our customers.
As our main shareholder, Rabobank is a key enabler to DLL’s ambitions. We have a long history of delivering strong returns to our parent and we play an integral role in Rabobank’s strategic ambition of Growing a Better World Together.
We stand by our promise to each of our key stakeholders
Our stakeholder promises
Our promise to partners
We partner with you to develop differentiating triple-win solutions that help you to grow your business and make a meaningful and sustainable impact on the world.
Our promise to members
We strive to be an employer of choice, providing you with unique opportunities to grow and develop in a dynamic and inclusive environment where you can make a difference.
Our promise to society
We commit to Road to Paris targets, support and encourage our partners and the industries we serve to move to more sustainable business models and strive to contribute to more inclusive communities.
Our promise to Rabobank
We will continue to deliver growth and premium returns to the Group and pursue synergies while taking an active role as a partner for our customers in the energy and food transitions.
Why DLL and how we do business
Partnership approach
Thanks to our partnership approach, many of our most successful relationships have rich histories, some lasting more than 30 years. We believe genuine partnerships drive long-term success. We strive to become an integral part of our partner’s business strategy and financial plans. We work to help them efficiently and more sustainably expand their market share and profitability.
As a transition partner for a better world, we explore new forms of partnership and relevant financial solutions to help our vendors – and their customers – realize their own transitions to more sustainable ways of doing business, manufacturing and using more sustainable equipment.
Industry and asset expertise
We offer highly customised and competitive programs other financing companies can’t usually provide. We have deep industry knowledge and the expertise to deliver the outstanding service and experience our partners and customers deserve. With our focus on the business of asset based financial solutions, we have the knowledge and experience to create new value for our vendor partners and turn potential risks into healthy sustainable rewards.
International reach
By combining our international reach with experienced local teams, we provide a consistent service across the globe. When feasible, we will go where our partners need us, anticipate changing market needs, and help guide them into new regions. As a DLL partner, you’ll have one central point of contact across the globe that helps manage your portfolio and global business activity.
People and culture
Our strong relationship model depends on our people making this connection. DLL members show great passion and commitment to the goal of serving our vendor partners and their end-user customers. A strong entrepreneurial spirit and focus on innovation allow us to create solutions to help our vendor partners win in changing market conditions.
Our members continue to be our most important asset and one of the unique elements that set DLL apart. We aim to provide our members with a purposeful and inclusive place to work, one where they find meaning in their work and feel a connection between their personal purpose and DLL’s purpose of partnering for a better world.
Therefore, we continue to make investments toward the personal and professional development of our members, so that DLL continues to be viewed as an employer of choice in the many countries in which we operate.
What we do
DLL’s core business model is vendor finance, by which we provide asset-based financing programs to vendor partners, whether manufacturers, dealers, distributors, or resellers, at their points of sale.
DLL has developed a business model whereby we not only support the strategic objectives of our vendor partners, but we offer end-to-end financial solutions covering the full technical life cycle of their equipment. We create the potential to generate income on a single asset at three distinct points in its lifecycle: Commercial (inventory) finance, retail finance and used equipment sale or finance.
Our solutions include
Commercial (inventory) finance
comprising a suite of asset- based financing solutions that support both manufacturers and their distribution partners;
Retail finance
spanning a variety of products including loans, financial leases, fair market value leases and pay-per-use agreements.
Used equipment finance
through which DLL offers many of the same financial products for used, refurbished and remanufactured assets as we do for new equipment.
Besides vendor finance, DLL also develops direct to end user finance programs. Around the world, DLL is a trusted partner for large fleet operators in sectors including Construction, Waste Management, Transportation, Materials Handling, Intralogistics and Terminal Operation. And for customers seeking to match their payments with usage, DLL can customise an innovative Pay-per-use financing solution that meets the needs of our customers.
Paving the way for the future of financing
Speed, ease and convenience in doing business
At DLL, we do not just want to meet but also exceed the end-to-end needs of our partners across their value chains. Providing speed, ease, and convenience at their point-of-sales is key. This means ongoing investment in innovation and development to accelerate in the digital area, as well as improving the data we use to enable continuous improvement. In turn, this helps us to ensure the seamless, amazing customer experience we strive for.
Driving more sustainable impact
Given the urgency of the climate emergency around the world, DLL intensifies its efforts to accelerate the Energy, Food and Agriculture, and Circularity transitions, and supports partners and end-users to adopt more sustainable business models. We want to be a transition partner for a better world by helping our partners achieve their sustainability ambition by aligning our strategic initiatives and solutions.
Sustainability at DLL covers three topics: environmental, social and governance (ESG). As part of our strategy, we commit to further investments to accelerate progress on environmental, social responsibility and governance themes and make continued investments in climate topics.
Read more about DLL and Corporate Responsibility.Empowering members and strengthening our culture
We have a high-quality and engaged member base, who consistently deliver our value proposition to customers. Giving back to our local communities has always been a vital part of DLL’s culture. DLL is also strongly committed to diversity, equity and inclusion (DE&I). We want to create a diverse and inclusive workplace where all members feel respected, valued and empowered. And we believe it is key to support our members to balance their work-life commitments.
To achieve DLL's strategic ambitions, we keep investing in our people and foster a high-performance organisation with a growth mindset and culture. This means creating a safe work environment, driving empowerment of our members, and developing strong leadership across the organisation.